Rental Information & Terms: A non-refundable deposit and an authorized signature on your proposal will reserve your activities and date. The balance is due 3 days prior to delivery.

• To reserve rental items, a signed contract, credit card on file and 25% non-refundable deposit must be paid.
•  If the reservation agreement is signed fewer than thirty (30) days prior to the event or is the booking total is less than $200, full payment is due upon reservation confirmation.
• Changes to the contract must be made no later than 3 days prior to delivery and will be based on availability at that time. Items cancelled less than 3 days prior to delivery will be refunded less 25%.
• Bookings made less than 24 hours before pickup or event start are subject to a rush fee of 25% (minimum of $30).
• TPPC reserves the right to charge the remaining balance for an event to the card on file.
• Returned checks: Returned checks will incur additional charges, including but not exceeding all bank fees plus a $75 processing fee.

Rental Cancellation Policy: To reschedule, sufficient notice must be given – at least 30 days prior to the start of your event.

• Cancellation of the event will forfeit your required non-refundable deposit
• Cancellation after setup has begun forfeits any and all refunds.
• Postponement of the event, with at least 4 business days’ notice, entitles you to a raincheck for monies paid to use towards a timely rescheduled event. Rain checks are based on availability and must be used within 90 days of event change.
• Any agreed upon refund will be less the credit card fees of 3.5% + $0.30 and a $50 processing fee. Additional consulting fees may apply for larger events.
• For safety reasons, TPPC reserves the right to cancel the rental or deny reservations due to inclement weather. You and your children’s safety is our top priority. We will make every effort to deliver and set up each and every rental reservation; however, due to increased chances of injury or electrocution, we cannot set up if it is actively raining. For safety reasons, TPPC reserves the right to cancel the rental due to inclement weather. Should TPPC cancel due to weather – a refund may be given. For multiple day rentals, the price will be prorated, and refund will be given. Some examples of severe weather conditions are extreme temperatures, high winds, rain, snow, thunder, and/or lightning. In the event of severe weather during a rental, Customer agrees that they will unplug the inflatable, allow it to deflate, and not use the equipment until severe weather ends.

Pickup Rental: $50 rental minimum. Payment must be made before items can be picked up.

• Items may be picked up any time after 9 am on agreed upon pickup date.
• Items must be returned by 5 pm on the agreed upon return date (unless another time is discussed).

Delivery Rental: Delivery available for events 20 miles (or 30 minutes) and less from our location. Flexibility with deliveries and pickups is greatly appreciated.

• $200 rental minimum within 10 miles
• $500 rental minimum over 10 miles
• Delivery fees calculated based on distance & travel time from our location as well as necessary crew, etc
• When booking rentals, you can choose an AM delivery (8:00-noon) or PM delivery (1:00-4:00) time slot, and we will do our best to try to accommodate your request. We often set up a day or two before an event and teardown a day or two after an event, but this is not guaranteed for every booking. Unfortunately, late changes to existing orders and other unexpected events such as traffic and bad weather can cause delays and/or shuffling of the schedule. You may call us anytime on delivery or pickup days and we will make a sincere effort to estimate the time of our arrival.
• If available, day specific or time specific deliveries may be requested for an additional $200.
• Items that require assembly such as tents and inflatables include set-up and tear-down in the rental fee. Tables, chairs, concessions and accessories are price for delivery. Set-up of tables and chairs is available for an additional fee and must be arranged no later than one week prior to delivery.
• Bookings that require same-day delivery and pick-up will be a minimum of an additional $100.
• Bookings that require after hours delivery or pick-up will be a minimum of an additional $50 per hour before 8 am and after 6 pm.
• Events including inflatables or games held in public places require same day delivery and pick-up unless permission granted by owner.
• Delivery Location: If delivery and set up is up or downstairs or up and down hills, elevators, or access obstructed (i.e. doors, gates, or fence), please let us know prior to your event, so we can allow additional time and charge accordingly. If the delivery location is not easily accessible, please let us know as that is not included in delivery price.
• Rental Site: Obstacles in the way of setting up the rented equipment need to be removed from the area. That includes tree branches that could be hazardous to the tent, including animal waste and lawn items. We are not authorized to touch or move anything that could be in the way.

Inflatable Rental: TPPC will provide the necessary power cord to reach 50ft to electric hook up. (Generator rental available if electric hookup unavailable.)

• Lessee must provide a 110volt/20amp GFI electric circuit per blower.
• Lessee must provide 10/12-gauge cord for distances over 50ft.
• Grass must be cut no later than 2 days before delivery date.
• Please ensure all gates, doors and entryways are unlocked prior to arrival for delivery.
• Please secure all pets and clear setup area of debris/pet droppings before delivery.
• Sprinkler systems must be shut off and underground utility lines located before setup.
• A responsible ADULT must always supervise/operate the inflatable/equipment.
• Do NOT allow participants to enter the inflatable without ADULT supervision.
• Participants must NOT be allowed to play on the step or front apron of the inflatable.
• All participants must REMOVE shoes, jewelry, eyeglasses or any other hard objects that could cause injury to the participant, other participants or the inflatable itself.
• Absolutely NO flipping, wrestling, running, pushing, climbing the net walls or aggressive behavior that could injure participants.
• Absolutely NO food, drink, gum, candy, silly string, confetti, fingernail polish, paint, make-up, solvents or sticky substances in the inflatable.
• Absolutely NO pets in or on the inflatable.
• Do NOT bounce against the sides or entrance of the inflatable.
• Only participants of similar size and age shall be in the inflatable at the same time. Mixing sizes of participants will greatly increase the risk of injury. 
• Participant shall NOT sit or laydown while other participants are bouncing around them.
• Water hoses may NOT be used with inflatables unless specifically manufactured for use with water.
• In the event of light rain with a forecast for clearing skies, unit/s may be delivered and installed as requested. TPPC further requires that precipitation must have stopped, and units are dried (wiped down) before resuming operation.
• In the event winds exceed 15 mph, lighting occurs, or it starts raining, turn the motor off AFTER participants exit. Unplug the motor and extension cord from outlet and wait for weather to subside. Once weather subsides, wipe the unit and motor dry and the re-inflate the inflatable as previously instructed by TPPC representative during set-up.
• Should the blower stop for any reason, instruct all participants to exit the unit calmly and safely as previously instructed by the TPPC representative during set-up. Most often the cause is an overloaded circuit or debris at the blower intake. Reset the circuit breaker and ensure the blower is clear of debris prior to restarting the blower.
• For safety reasons, TPPC reserves the right to cancel the rental or deny reservations due to inclement weather. You and your children’s safety is our top priority. We will make every effort to deliver and set up each and every rental reservation; however, due to increased chances of injury or electrocution, we cannot set up if it is actively raining. For safety reasons, TPPC reserves the right to cancel the rental due to inclement weather. Should TPPC cancel due to weather – a full refund may be given.
• In the event of wind conditions exceeding 15 MPH TPPC units may be installed, but not inflated for use until the wind condition improves to less than 15 MPH. If and when wind conditions rise in excess of 15 MPH, units must be evacuated, blowers disabled, and units deflated until the wind speeds decrease within acceptable limits.
• Customers shall have the right to severe weather cancellation up to 4 days before rental. Upon installation of unit(s), however, unit(s) shall be considered rented and subsequently non-refundable. This policy is limited to justifiable weather cancellations only and does not apply to ANY other reason for customer cancellation.
• Lessee is responsible for returning inflatable equipment to the condition in which it was received – inflatable must be clear of all belongings & debris prior to deflation and pickup. A $100 cleaning fee will be charged for items and debris left in or on the unit that must be cleaned by our staff upon pickup.
  • Negligence or Abuse: The following fees may be assessed for negligence or abuse of inflatable:
    • Spilled Food, drink, or the uses of foreign substances $50
    • Negligence or damage to the equipment(s): Full Repair Cost
    • Damage beyond repair: Full Replacement Cost
    • Excessive Cleaning: $100

Tent Rental: We will contact you within two days before your event with an estimated delivery window for our arrival and set up at your location. (Please notify us if your location has certain time constraints limiting access.) Note: There is an additional fee for late same-night pickups.

• Site evaluation: All setup locations for tent deliveries must be within 150′ of the driveway, parking lot, or another hard-safe drivable surface. All tent sites must be flat.
• Equipment cleaning and site prep for pick-up: At the time of pick-up for your event, you must have all garbage, props, food, decorations, etc. out of the tent or away from tents before your scheduled pickup. No staples, tacks, or pins may be used to attach your own items to any equipment. Any adhesive, zip ties or other items used to hang your items must be removed. No tape should be used on the vinyl of the tent or the sidewalls. A $100 cleaning fee will be charged if items are left on or under rentals.
• If the tent location is not set up on grass, where we are able to stake in the ground, please let us know. Concrete, gravel, asphalt etc. will require weights and will be an additional charge.
• Tent sidewalls and heaters: Sidewalls and heaters will not be refunded if canceled within 2 days of your event.

Concession Rental:  There will be a $100 charge for machines returned uncleaned. TPPC reserves the right to charge the card on file without notice.